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Applying a Human-Centered Approach to Identify and Define Business AI Use Cases
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Making the Use Cases a Reality
Selecting the Right Business AI Workshop Format
Making Customers Successful with AI
3 min
Outlining a Human-Centered Business AI Engagement
4 min
Understanding the Different Workshop Formats
4 min
Quiz
Running a Business AI Explore Workshop
Setting the Right Expectations Before the Workshop
3 min
Understanding the Workshop Structure
2 min
Running an Introductory Session
7 min
Preparing for the Workshop
5 min
Identifying Areas for Improvement
2 min
Selecting Relevant Business AI Opportunities
2 min
Imagining Scenarios with AI
3 min
Sharing-out and Combining Scenario Ideas
2 min
Defining Use Cases in Detail
6 min
Comparing and Prioritizing Use Cases
2 min
Wrapping up the Session and Next Steps
3 min
Quiz
Running a Mini Explore Workshop
Preparing the Workshop
5 min
Getting Started
1 min
Exploring Opportunities
2 min
Prioritizing Scenarios
1 min
Defining Use Cases
2 min
Quiz
Running a Business AI Design workshop
Setting the Right Expectations
2 min
Preparing the Workshop
5 min
Understanding the Workshop Structure
2 min
Getting Started
3 min
Understanding the As-Is Situation
7 min
Ideating Improvements with AI
8 min
Creating a To-Be Scenario with AI
6 min
Quiz
Running the Workshops Virtually
Deciding Between Virtual and Physical Setups
3 min
Preparing a Virtual Workshop
2 min
Running a Virtual Workshop
3 min
Quiz
Making the Use Cases a Reality
Preparing Additional Documents for Implementation
2 min
Defining Next Steps
2 min
Wrapping up and Closing
1 min
Quiz
Selecting the Right Business AI Workshop Format
Making Customers Successful with AI
3 min
Outlining a Human-Centered Business AI Engagement
4 min
Understanding the Different Workshop Formats
4 min
Quiz
Running a Business AI Explore Workshop
Setting the Right Expectations Before the Workshop
3 min
Understanding the Workshop Structure
2 min
Running an Introductory Session
7 min
Preparing for the Workshop
5 min
Identifying Areas for Improvement
2 min
Selecting Relevant Business AI Opportunities
2 min
Imagining Scenarios with AI
3 min
Sharing-out and Combining Scenario Ideas
2 min
Defining Use Cases in Detail
6 min
Comparing and Prioritizing Use Cases
2 min
Wrapping up the Session and Next Steps
3 min
Quiz
Running a Mini Explore Workshop
Preparing the Workshop
5 min
Getting Started
1 min
Exploring Opportunities
2 min
Prioritizing Scenarios
1 min
Defining Use Cases
2 min
Quiz
Running a Business AI Design workshop
Setting the Right Expectations
2 min
Preparing the Workshop
5 min
Understanding the Workshop Structure
2 min
Getting Started
3 min
Understanding the As-Is Situation
7 min
Ideating Improvements with AI
8 min
Creating a To-Be Scenario with AI
6 min
Quiz
Running the Workshops Virtually
Deciding Between Virtual and Physical Setups
3 min
Preparing a Virtual Workshop
2 min
Running a Virtual Workshop
3 min
Quiz
Making the Use Cases a Reality
Preparing Additional Documents for Implementation
2 min
Defining Next Steps
2 min
Wrapping up and Closing
1 min
Quiz
Knowledge quiz
It's time to put what you've learned to the test, get 3 right to pass this unit.
1.
What will you improve when practicing the workshop formats?
There are two correct answers.
Facilitation skills
Prompt design
Adapting the format to different situations
2.
What are next steps you should take after the workshop?
There are three correct answers.
Create an action plan
Wait until the customer comes back with their data for the PoC
Test your prompts
Validate your scenario
3.
Why should you create a storyboard?
There are two correct answers.
Showcase your idea to stakeholders
Have a reference for designers and developers
Have a reference for your video production of your next advertisement