Setting the Right Expectations

Objective

After completing this lesson, you will be able to set up and prepare for a Business AI Design Workshop, ensuring the right stakeholders are involved.

Workshop Introduction

The Business AI Design Workshop is centered around identifying and addressing challenges in current processes or solutions by infusing them with AI-driven innovation. The starting point is a clearly defined use case, and it requires the participation of end-users or knowledgeable business leaders, along with technical team members, to ensure good results.

Let’s summarize what you’ve learned:

  • Start with a use case identified:

    Start the workshop with a specific use case, process, or solution to enrich with AI capabilities.

  • Prepare a Use Case Brief:

    Ensure the Business View of the Use Case Brief is filled out beforehand for a clear and common understanding.

  • Engage Key Stakeholders:

    Include end-users or business leads familiar with the process/solution, and representatives from IT or implementation teams to ensure actionable and relevant input.

  • Optimize Group Size for Interaction:

    Keep the participant group small, ideally 3-8 members, to allow for meaningful, moderated discussions and active participation.

  • Adapt to Virtual Settings:

    If needed, you can conduct the workshop entirely virtually, but avoid hybrid setups. Ensure all participants have access to the necessary tools, like Mural, for effective collaboration and documentation of their input.

Additional Resources:

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