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Applying a Human-Centered Approach to Identify and Define Business AI Use Cases
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Running the Workshops Virtually
Selecting the Right Business AI Workshop Format
Making Customers Successful with AI
3 min
Outlining a Human-Centered Business AI Engagement
4 min
Understanding the Different Workshop Formats
4 min
Quiz
Running a Business AI Explore Workshop
Setting the Right Expectations Before the Workshop
3 min
Understanding the Workshop Structure
2 min
Running an Introductory Session
7 min
Preparing for the Workshop
5 min
Identifying Areas for Improvement
2 min
Selecting Relevant Business AI Opportunities
2 min
Imagining Scenarios with AI
3 min
Sharing-out and Combining Scenario Ideas
2 min
Defining Use Cases in Detail
6 min
Comparing and Prioritizing Use Cases
2 min
Wrapping up the Session and Next Steps
3 min
Quiz
Running a Mini Explore Workshop
Preparing the Workshop
5 min
Getting Started
1 min
Exploring Opportunities
2 min
Prioritizing Scenarios
1 min
Defining Use Cases
2 min
Quiz
Running a Business AI Design workshop
Setting the Right Expectations
2 min
Preparing the Workshop
5 min
Understanding the Workshop Structure
2 min
Getting Started
3 min
Understanding the As-Is Situation
7 min
Ideating Improvements with AI
8 min
Creating a To-Be Scenario with AI
6 min
Quiz
Running the Workshops Virtually
Deciding Between Virtual and Physical Setups
3 min
Preparing a Virtual Workshop
2 min
Running a Virtual Workshop
3 min
Quiz
Making the Use Cases a Reality
Preparing Additional Documents for Implementation
2 min
Defining Next Steps
2 min
Wrapping up and Closing
1 min
Quiz
Selecting the Right Business AI Workshop Format
Making Customers Successful with AI
3 min
Outlining a Human-Centered Business AI Engagement
4 min
Understanding the Different Workshop Formats
4 min
Quiz
Running a Business AI Explore Workshop
Setting the Right Expectations Before the Workshop
3 min
Understanding the Workshop Structure
2 min
Running an Introductory Session
7 min
Preparing for the Workshop
5 min
Identifying Areas for Improvement
2 min
Selecting Relevant Business AI Opportunities
2 min
Imagining Scenarios with AI
3 min
Sharing-out and Combining Scenario Ideas
2 min
Defining Use Cases in Detail
6 min
Comparing and Prioritizing Use Cases
2 min
Wrapping up the Session and Next Steps
3 min
Quiz
Running a Mini Explore Workshop
Preparing the Workshop
5 min
Getting Started
1 min
Exploring Opportunities
2 min
Prioritizing Scenarios
1 min
Defining Use Cases
2 min
Quiz
Running a Business AI Design workshop
Setting the Right Expectations
2 min
Preparing the Workshop
5 min
Understanding the Workshop Structure
2 min
Getting Started
3 min
Understanding the As-Is Situation
7 min
Ideating Improvements with AI
8 min
Creating a To-Be Scenario with AI
6 min
Quiz
Running the Workshops Virtually
Deciding Between Virtual and Physical Setups
3 min
Preparing a Virtual Workshop
2 min
Running a Virtual Workshop
3 min
Quiz
Making the Use Cases a Reality
Preparing Additional Documents for Implementation
2 min
Defining Next Steps
2 min
Wrapping up and Closing
1 min
Quiz
Knowledge quiz
It's time to put what you've learned to the test, get 3 right to pass this unit.
1.
What is a good practice to maintain focus and engagement during a virtual workshop?
There are two correct answers.
Schedule sessions to last all day.
Limit sessions to 4 hours and split activities into two half-days.
Avoid switching between different applications.
Keep all exercises visible at all times.
Move participants between different virtual tools frequently.
2.
What do you need to keep in mind while preparing a virtual workshop with multiple teams?
There are two correct answers.
Prepare video conference with breakout room options
Prepare a mural board for each team
Prepare a swapping pattern to rotate team members
3.
Which of the following is not recommended when conducting a Business AI workshop?
Choose the correct answer.
Conducting the workshop fully in person to foster team cohesion.
Ensuring all participants in a virtual session have access to the same tools.
Opting for a hybrid session with some participants onsite and others remote.
Using additional team members to manage technical aspects in virtual sessions.