Rail Direct Connect or API vendors are managed through Concur Travel’s Rail Connectors feature. This feature allows administrators to add and manage rail connectors within a company's travel system.
Connectors are typically used when a customer has a contract with a vendor that provides access to their inventory and content.
To access the Rail Connector settings on the travel configuration page, use CTRL+ F to search for the setting as depicted in the following graphic.
In the Rail Connectors section, you will find options specific to each rail vendor, as well as the general option Allow departure time to be specified to the nearest quarter hour. To enable this option, simply select the checkbox.
To enable Rail Connectors in Concur Travel, select the Enable checkbox next to the vendor’s name and enter the credentials. Review each vendor's section to learn more about their specific settings.
Note
Information required varies depending on the vendor and what they support, as on the GDS. Not all vendors are available on all the GDSs and regions, so this lesson might contain images or procedures that do not exactly match your implementation.
The tabs on the Travel Wizard change according to the rail configuration. When no rail connector is enabled, the Travel Wizard displays the AIR (only) tab.
When at least one rail connector is enabled, the AIR tab automatically changes to AIR/RAIL, with the exception of Deutsche Bahn, which requires the setting Show BIBE results in air searches to be enabled to display the AIR/RAIL tab.
Amtrak [Direct Connect]
Review the following labeled graphic and corresponding table to learn more about enabling Amtrak [Direct Connect].
| Field | Description |
|---|---|
| 1. Enable | Select to enable. |
| 2. Corporate Discount Code | Enter the Amtrak discount code. |
| 3. Amtrak Electronic Delivery Email | Enter an email address or list of email addresses separated by commas to be copied on all Amtrak Direct Connect e-tickets delivered electronically. |
| 4. Connection Environment | Select the appropriate connection environment from the dropdown menu. The following options are available:
|
| 5. Amtrak Ticketing Failed Email | Enter an email address or list of addresses separated by commas to be copied on all booking failed Amtrak emails. |
For further information about the end-user experience, please see End-User Experience | SAP Help Portal
Trainline Global API
Review the following labeled graphic and corresponding table to learn more about enabling Trainline Global API.
| Field | Description |
|---|---|
| 1.Enable | Select to enable. |
| 2.UK Rail | Select if your organization needs access to UK rail options. |
| 3.SBB | Select if your organization needs access to Swiss Federal Railways (SSBB). |
| 4.Corporate Reference/External Corporate Reference | Enter either a corporate or external corporate reference. Corporate Reference is an identifier used by trainline to associate your organization with bookings. External Corporate Reference is an optional field for an external identifier. This may be used for integration with other systems. |
| 5.Connection Environment | Select the Production option. Test and Mock environments are for internal use only. |
| 6.Account Number | Enter the account number for your organization provided by Trainline to authenticate and link bookings to your corporate account. The Account Number field entry is sent to Trainline as "Account Name". Note If you have more than one account number, you should create a custom field and map it to the appropriate Trainline question under the Configuration Trainline button. |
| 7.Tenant ID | Enter the unique identifier for your organization's instance provided by Trainline. |
| 8.Configure Trainline | Select when you’ve completed all required fields to complete the configuration. Additional settings will vary based on the organization’s agreement with Trainline. For further information about the end-user experience, please see Traveler Experience | SAP Help Portal |
SNCF [PAO]
Review the following labeled graphic and corresponding table to learn more about enabling SNCF [PAO].
![Screenshot of a configuration panel labeled “SNCF [PAO]” with yellow callouts 1–6 marking fields: an unchecked “Enable” checkbox; an empty text field “SNCF PCC”; a “Connection Environment” dropdown set to TEST; an unchecked “Suppress paper tickets if e-ticket is possible” checkbox; an unchecked “Allow searching for trains using arrive by” option with a numeric dropdown “hours auto-cancel prior last day to ticket” set to 2; and an unchecked “Agency Invoice” checkbox.](https://learning.sap.com/service/media/topic/bdae2294-68c8-412c-a613-2ff6e2bb3c7c/CT3504_2602_en-US_media/CT3504_2602_en-US_images/TCP_U13_L1_SNCF.png "Screenshot of a configuration panel labeled “SNCF [PAO]” with yellow callouts 1–6 marking fields: an unchecked “Enable” checkbox; an empty text field “SNCF PCC”; a “Connection Environment” dropdown set to TEST; an unchecked “Suppress paper tickets if e-ticket is possible” checkbox; an unchecked “Allow searching for trains using arrive by” option with a numeric dropdown “hours auto-cancel prior last day to ticket” set to 2; and an unchecked “Agency Invoice” checkbox.")
| Field | Description |
|---|---|
| Enable | Select to enable |
| SNCF PCC | Enter your agency's SNCF PCC |
| Connection Environment | Select the appropriate options:
|
| Suppress paper tickets If e-ticket is possible. | Select to enable. |
| Allow searching for trains using arrive by hours auto-cancel prior last day to ticket | Select to enable. If disabled, users will not be able to select between arrival or departure options when searching for SNCF [PAO] trains; the dropdown will be hidden, and all searches will default to departure. |
| Agency Invoice | Select to enable. When enabled, it will use the same value set in SNCF [PAO]. |
Note
For further information about the end-user experience, please see General Booking Information | SAP Help Portal
Renfe
Review the following labeled graphic and corresponding table to learn more about enabling Renfe.
| Field | Description |
|---|---|
| Enable | Select to Enable |
| Company Code | Empresas – negotiated company code. This field is optional. If the Company Code field in the Renfe section of the travel configuration is left empty, only public fares will be returned in search results. |
| Agency Code | TMCs that have a contract signed with Renfe can view and perform post-sales actions in VOLA. |
| Password | Enter the password that goes with the Branch and Agency code. |
| Branch | Enter the Branch code received from Renfe. |
| Connection Environment | Select Production. Test and Mock are for internal use only. |
For further information about the end-user experience, please see Booking | SAP Help Portal
Deutsche Bahn
Review the following labeled graphic and corresponding table to learn more about enabling Deutsche Bahn.
![Configuration form for Deutsche Bahn [bahn.business]: an Enable checkbox (1); text fields for Deutsche Bahn Customer No. (BMIS) (2), Company Name (3), and Invoice Delivery Email (4); checkboxes for Bahncard Order Allowed (5) and BahnBonus Points Collection Allowed (6); and a Connection Environment dropdown (7) set to PRODUCTION.](https://learning.sap.com/service/media/topic/bdae2294-68c8-412c-a613-2ff6e2bb3c7c/CT3504_2602_en-US_media/CT3504_2602_en-US_images/TCP_U13_L1_BD.png "Configuration form for Deutsche Bahn [bahn.business]: an Enable checkbox (1); text fields for Deutsche Bahn Customer No. (BMIS) (2), Company Name (3), and Invoice Delivery Email (4); checkboxes for Bahncard Order Allowed (5) and BahnBonus Points Collection Allowed (6); and a Connection Environment dropdown (7) set to PRODUCTION.")
| Field | Description |
|---|---|
| Deutsche Bahn Customer No. (BMIS) | Enter the BMIS number provided by Deutsche Bahn. This number identifies the customer in the bahn.business system to grant access to the vendor portal. |
| Company Name | If entered, this value will be sent as the legal entity for invoicing purposes for all users belonging the given travel configuration. |
| Invoice Delivery Email | If entered, this value will be sent as the legal entity for invoicing purposes for all users belonging the given travel configuration. |
| Bahncard Order Allowed | Select to enable and allow users to order a BahnCard through a link on the Profile page in the Frequent Traveler section, which redirects the user to the Deutsche Bahn to purchase the card. |
| BahnBonus Points Collection Allowed | If this checkbox is enabled, users will be allowed to collect BahnBonus Points. The default value is enabled. |
| Connection Environment | Select Production. Test and Mock are for internal use only. |
For further information about the end-user experience, please see Reserve Deutsche Bahn | SAP Help Portal
Note
For further information about other rail vendors, please access the following links:
Amtrak: Configuration – Professional Travel | SAP Help Portal
Deutsche Bahn: Configuration | SAP Help Portal
Renfe: Configuration | SAP Help Portal
SNCF [PAO]: Configuration | SAP Help Portal
Trainline: Professional Edition - Configuration in Concur Travel | SAP Help Portal