Exploring Integrations with Talent Intelligence Hub

Objectives

After completing this lesson, you will be able to:
  • explain the architecture and integration for Talent Management.
  • explore the integration points between Talent Intelligence Hub and other solutions.

Talent Intelligence Hub Integration Points across SAP SuccessFactors Solutions

The following screenshot shows the different integration points with Talent Intelligence Hub and other areas, such as the Job Architecture. These integration points are summarized as follows:

  • Attribute Libraries store Competencies and Skills.
  • Job Families and Job Roles structure will allow you to map attributes to the different roles in the organization.
  • Learning, Talent Search, and Mentoring Programs are connected to attributes.
  • Performance and 360 Reviews forms, Interview Central and Development Plans, and Opportunity Marketplace assignments are connected to attributes.
  • Some features connect directly to Job Roles, like Career Paths, MDF Talent Pools, Promotion Job Selector (Compensation), or Succession Nominations, where you can browse by role.
  • Job Profiles with descriptive content can be created and linked to Job Roles in a 1:1 relationship. Competencies and Skills can be mapped to the Job Roles and will appear in the Job Profile.
  • These Job Profiles appear in different areas, like Career Worksheet or a Job Requisition in Recruiting. Job Profiles and Job Requisitions can be created at a more granular level for Positions.
  • The Growth Portfolio is populated with role-specific attributes and can be populated with attributes coming from Opportunity Marketplace assignments, Performance, 360 Reviews, or Role Readiness forms as well as from Learning.
Diagram of Talent Intelligence Hub integration points. Information about integration points is provided in the above paragraph.
Overview of Talent Intelligence Hub's integration with SAP SuccessFactors HCM Suite, covering Performance Management, Career Development, People Analytics, and Learning.

AI and Machine Learning

Talent Intelligence Hub uses machine learning capabilities to infer and suggest inferred skills in the Growth Portfolio of employees.

The skill inferencing system works as a connector between the source system (like SAP SuccessFactors Continuous Performance Management) and Talent Intelligence Hub. The skill inferencing system analyzes the employee's interactions in the source system and then identifies the skills relevant to the employee's interests. The system then sends the inferred skills data to Talent Intelligence Hub to check if there's an exact match for the skill in the Attributes Library. If a match is found, the skill is displayed as a recommended skill in the employee’s Growth Portfolio.

Recommended for You section is highlighted. Talent Intelligence Hub utilizes machine learning to infer and recommend skills in employees' Growth Portfolios.

The option to Recommend Skills Using Continuous Performance Management Data is one of the Premium AI features, which requires an SAP AI Units license. More information can be found in the SAP Help Portal. Premium AI Features in SAP SuccessFactors as well as our learning journey Configuring SAP SuccessFactors Performance and Goals

Opportunity Marketplace

If you’ve migrated to Talent Intelligence Hub, Growth Portfolio is now automatically updated with Opportunity Marketplace Assignments data when an assignment is completed:

  • If an attribute that is defined in an assignment doesn’t exist in Growth Portfolio, the attribute is automatically added to Growth Portfolio. An entry appears in the timeline in Growth Portfolio indicating that Opportunity Marketplace added the attribute.
  • If an attribute that is defined in an assignment already exists in Growth Portfolio, an entry appears in the timeline in the Growth Portfolio indicating that Opportunity Marketplace updated the attribute.

Any attributes from Growth Portfolio that assignment owners add to the assignments are searchable.

After migrating to Talent Intelligence Hub, Growth Portfolio updates automatically with completed Opportunity Marketplace Assignments data.

Performance and Goals

In Performance and 360 Reviews forms, competencies and skills can be evaluated in the Attribute sections. Both of these attribute types can be displayed in the forms and rated by employees and managers, or other roles. Once the forms are completed, the ratings from these attributes can flow into the Growth Portfolio, and the audit history in Growth Portfolio for each attribute shows the source and when the rating was updated.

In this following example, the rating in Growth Portfolio shows the last rating for that Skill, which is possible to be displayed in the Last Rating tab in the Skill section. Once the form is completed, the Skill rating in Growth Portfolio is updated according to the last rating provided in the form.

The Growth Portfolio displays the latest skill rating.

Note

More information about setting up and using the integration between Talent Intelligence Hub and Performance and Goals can be found in the learning journey Configuring SAP SuccessFactors Performance and Goals

Career Development Planning

In Development Plans, attributes can be associated to Development Goals, including Competencies and Skills. In Mentoring Programs, attributes from TIH can be leveraged to set up preferences for mentor and mentee matching.

In Development Plans, attributes like Competencies and Skills can be linked to goals. In Mentoring Programs, TIH attributes help set mentor-mentee preferences.

Recruiting Management

In SAP SuccessFactors Recruiting, you can choose skills and competencies defined in the central attributes library of Talent Intelligence Hub and add skills to a job requisition without using a profile.

In SAP SuccessFactors Recruiting, select skills from the Talent Intelligence Hub's central attributes library for job requisitions.

Learning Management

You can use attributes like Competency and Skills in items, programs, tasks, and objectives. When this integration is enabled, you can view the associated attributes and its ratings for completed courses from Growth Portfolio.

Use attributes like Competency and Skills for items and tasks; view ratings in Growth Portfolio.

Note

You can check the following resource for more information: Integrating SAP SuccessFactors Learning with Talent Intelligence Hub

Explore Talent Intelligence Hub

In the following exercise, you'll be exploring the Talent Intelligence Hub configuration as an administrator and access the Growth Portfolio as an end user to complete some actions.

Steps

  1. Review Talent Intelligence Hub configuration as an administrator.

    1. Navigate to Manage Talent Intelligence Hub using Action search.

    2. In the Attributes tab, select the Create button to add a new attribute.

    3. Add the following details:

      • Attribute Type: Skill
      • Name: HTML5
      • Description: HTML5 is a markup language used for creating and structuring the content of web pages. Proficiency in HTML5 is essential for web developers and designers.
      • Status: Active
      • Tags: Technical and Information Technology
    4. Select Create to finish.

    5. Verify that the new skill appears on the list.

    6. Select the tab Attribute Types and verify that there are three types available: Competency, Skill, and Language.

    7. Skip the Behaviors and Tags tabs, and select the Rating Scale option, under Proficiency Settings.

    8. Select the Proficiency Level Scale.

    9. Select the Associated Attribute Types tab, and verify that Skill and Competency are defined as such.

    10. Select the Portfolio Settings tab, and verify that the Growth Portfolio is now enabled for all users. You can leave it as-is.

  2. Explore the Growth Portfolio as an end user.

    1. Using your admin user (HR Coordinator), navigate to the Home menu, and then select Growth Portfolio from the dropdown options.

    2. Verify that you can see already some Competencies, Skills, and Languages in your portfolio.

    3. Select Add to add a new skill into your portfolio.

    4. Select Skill.

    5. Locate the HTML5 skill, and select it. Choose Add to confirm.

    6. Verify that the new skill is visible and it isn't rated yet.

    7. Select the heart icon to mark this skill as passionate about.

    8. Select Edit Proficiency and give it an Intermediate proficiency level.

    9. Choose Save to confirm.

  3. Explore Talent Intelligence Hub as a Manager.

    1. Select Proxy Now to proxy as HR Coordinator's Manager, who is Donna Director.

    2. Enter the target user name: Donna Director, and select OK.

    3. On the Home Page Quick Actions, locate View My Growth Portfolio and select it.

    4. Select the Team View button.

    5. On the Team View, you see your two direct reports, Manny Manager and HR Coordinator. Select the Edit mode to start and then complete the following actions:

      • Add HTML5 Skill to Manny Manager by using the + option.
      • Give a proficiency level of Advanced for this skill.
      • Select the Filters option and change Attribute Type to Competency.
      • Select Role-Based and Proficiency Gap switches to compare their ratings against the expected competency rating for their current role.
    6. Select Done when ready.

Log in to track your progress & complete quizzes