Exploring Receipt Management

Objective

After completing this lesson, you will be able to manage receipts.

Receipt Management - Overview

When processing expense reports, managing receipts is a critical part of maintaining accurate and compliant records. In addition to the tasks you performed on the expense reports themselves, handling receipts is a separate but equally important responsibility.

This lesson will focus of receipt management.

View and Verify Receipts

View Receipts

To make reviewing expense reports more efficient, consider setting your preferences to automatically display receipts when you open a report. This simple adjustment saves time and ensures that you have all the necessary information at your fingertips as you process each expense report.

The image shows a screenshot of the user preferences menu in SAP Concur, showing options for configuring default query, date range for queries, number of rows in the list, time zone. As well as checkboxes for opening the next report in the list after a workflow change and automatically showing receipts when a report is opened. The checkbox to automatically show receipts when a report is opened is highlighted.

If the Preferences are not set with Automatically show receipts when the report is open setting, you can select Receipts, and choose between:

  • View Receipts in new window
  • View Receipts in current window
The image shows a screenshot of a SAP Concur expense report screen for 'Training NY October 2024', showing options under the 'Receipts' dropdown menu. Available options include 'View Receipts in new window,' 'View Receipts in current window,' and 'Attach Receipt Images.' The screen also shows a list of exceptions related to train expenses dated 10/24/2024 with specific exception codes.

You can verify that the correct image is attached at the line item level, using these options:

  • Hover over the Receipt Image Available icon to display the image.
  • Select the Receipt Image tab.
The image shows a screenshot of a SAP Concur expense report screen for 'Training NY October 2024', showing expense details. The interface displays exceptions, expense type, date, amount, and specific codes explaining the exceptions. The selected expense type is 'Train' with a transaction date of 10/24/2024 and an amount of $1,500.00. Options to review receipt images, business purpose, payment type, and other details are shown. Buttons for sending back to the employee or approving the report are located at the top right.

Receipt Status

Manage Receipt Status

Effective receipt status management is crucial for maintaining accurate expense reports. By marking receipts as received or not received, you can ensure that all necessary documentation is accounted for. This process involves updating the receipt status field for each expense entry, which can be done manually or through automated systems.

To update the receipt status manually, open the desired report and select the appropriate receipt status from the available options, such as:

  • No Receipt
  • Receipt
  • Tax Receipt

The image shows a screenshot of the 'Receipt Status' dropdown menu in SAP Concur. The options available are 'No Receipt,' 'Receipt,' and 'Tax Receipt.' The selected option is 'Receipt.' Other fields like 'Merchant Tax ID' and 'Location' are partially visible in the background.

This step is essential for accurate financial tracking and compliance with company policies. Regularly reviewing and updating receipt statuses helps in maintaining the integrity of the expense reporting process.

Receipt Declaration/Affidavit

Handling Receipt Declaration

When employees are unable to provide actual receipt images for their expense report line items, they may be allowed to submit a digitally signed declaration or affidavit instead. This ensures that the report can be submitted on time while still complying with company policies on receipt submission. Your role is to verify that the declaration is attached for the entries requiring receipt images.

To effectively manage receipt affidavits, you must confirm that all necessary declarations are included before approving the expense report. If a receipt image is later found, the processor can return the report so that the correct image file can be attached. This process helps maintain the integrity and accuracy of expense reporting.

Note

If your company allows the use of the Missing Receipt Declaration, you must activate this feature on the Expense Compliance page. For detailed instructions on how to activate this feature, refer to the course Setting Up the Core Configuration for Concur Expense (Standard Edition).

References

TitleLink
Concur Expense Standard Edition Tools Guides - Process ReportsConcur Expense Standard Edition Tools Guides - Process Reports

Summary

Thank you for completing this unit!

Throughout these lessons, you've gained a solid foundation in processing expense reports within Concur Expense. This unit provided an in-depth look at the full cycle of expense report handling - from the basics of report processing to managing exceptions, handling receipts, and managing the Process Reports page.

Before you move on from this unit, there is a knowledge check to help reinforce and assess what you've learned.

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