Updating the Mobile App Version

Objective

After completing this lesson, you will be able to learn how to check and keep the app updated.

App Version

A smartphone screen displaying the Settings page of the SAP Concur app. At the top, there is a back arrow labeled Profile and the title Settings. Below is a section labeled Match expenses to corresponding reports. The settings options listed are: Quick-Scan Camera, Additional Features, Enable Face ID, and General Settings, that include Version Version 10.15.2.2410051710, Appearance with a Light option, System, and CoBrowse.

Ensure the App Is up-to-date

Keeping your SAP Concur mobile app updated is crucial for accessing the latest features and security enhancements.

Updating your app ensures that you remain compliant with the latest security protocols and benefit from new functionalities. If your app is more than seven versions old, you are required to update it before you can continue using it. Regular updates help maintain optimal performance and provide a seamless user experience.

If your app version is older than the two latest releases, you will receive notifications prompting you to update.

Update the App Version

To ensure you are using the latest features and security updates of the SAP Concur mobile app, it is important to regularly check the app version on your device. Follow these steps to check and upgrade your SAP Concur mobile app version.

Steps

  1. Open the SAP Concur mobile app and navigate to the Profile menu using the profile icon.

    The image displays a mobile phone screen with the SAP Concur application open. At the top left, the SAP Concur logo is visible. The top right corner features a notification bell and a user profile icon with the initials AC. The main screen shows a message in blue text that reads, You're all done! Enjoy your day. The background depicts a cozy scene with a blue armchair, a lamp, and a cat sleeping on the chair. The bottom of the screen has a navigation bar with icons labeled Home, Expense, Travel, Approvals, and Request.

  2. Select Settings. Look for the section that displays the version.

    This image displays a mobile phone screen showing a profile page within an application. At the top, there is a circular profile icon with the initials AC inside it. Below the icon, there is a blurred name and user ID. The menu options listed include Act as Another User, Help, SAP Privacy Policy, End User Agreement, Attributions, Leave Feedback, and Settings. The Settings option is highlighted with a yellow box. At the bottom of the screen, there is a footer containing the text SAP Concur, version 10.16.1.2411052011, All rights reserved.

  3. Compare this version number with the latest version listed in the SAP Concur Customer Support portal. If your version is outdated, follow the prompts to update the app to the latest version to ensure optimal performance and access to new features.

    This image shows a mobile phone screen displaying the Settings page of an application. At the top, the screen has a back button labeled Profile. The settings options listed include Report Timeline with a toggle switch turned on, Quick-Scan Camera with a toggle switch turned off, Additional Features, Security, and Enable Face ID with a toggle switch turned off. Further down, under the General section, the version number 10.16.1.2411052011 is highlighted with a yellow box. Below that, additional options include Appearance set to Light, System, and CoBrowse.

References

TitleLink
Mobile App Managing Setup and User GuideMobile App Setup and User Guide

Summary

Thank you for completing this unit!

Throughout the lessons, you have gained a solid understanding on how to manage the SAP Concur Mobile app. This unit provided a detailed overview of basics, including how to update the mobile app version and how to report any issues you may encounter.

Before you move on from this unit, there is a knowledge check to help reinforce and assess what you've learned.

Learning

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