Aligning SAP Sales Cloud with the CX Portfolio and the Sales Cycle
Recognizing the Basic Features and Functions of the User Interface
Defining the Functional Capabilities of Lead Management
Defining the Characteristics of a Sales Opportunity
Examining Quotation Management Capabilities to Streamline Sales
Preparing Sales Contracts​
Determining the Key Stages in the Sales Order Process
Exploring Activity Management
Planning and Recording Site Visits
Planning and Forecasting Sales
Exploring Pricing Options
Exploring SAP Sales Cloud Add-Ons
Utilizing Reports and Analytics in SAP Sales Cloud

Exploring the Sales Document Flow

Objective

After completing this lesson, you will be able to discover how to create a sales contract in reference to a sales opportunity, linking a sales document flow that ensures visibility over the contract lifecycle

Sales Document Flow

Let's visualize the entire Sales Document Flow, beginning with our first sales document, the lead.​

Once the lead is qualified, it can be converted into an opportunity.  Document flow will be updated, copying important lead data into the opportunity and linking the documents. An opportunity's sales cycle can assist in a sales quote to be generated.  This sales quote can be created as a SAP Sales Cloud Sales Quote or as an ERP Sales Quote, the ERP integration leverages credit checks, pricing, and material availability checks to be confirmed by the ERP system. Once a customer accepts the terms of the sales quote, an ERP Sales Order can be created. The system will generate two ID numbers for the sales order. One for SAP Sales Cloud and one called the External ID number that is replicated to ERP system for shipping, logistics execution, and billing. ​

Linking Contracts to Other Documents

Now, I'll demonstrate how to Link Contracts to Other Documents