Using the Internal Career Site

Objective

After completing this lesson, you will be able to identify configuration prerequisites and how internals access and use the internal career site.

Internal Career Site Overview

Internal candidates now have the same branded and mobile-optimized experience that is provided to external candidates in a single, consistent career site.

Prerequisites for Internal Career Site

These prerequisites must be met to implement the Internal Career Site:

  • All of the Recruiting integrations have been configured, including Candidate Account Simplification, Recruiter Single Sign-On, and Real Time Job Sync
  • A Career Site Builder site
  • Mobile Apply
  • The SAP Cloud Platform Identity Authentication Service (IAS) is enabled for the SAP SuccessFactors system (Platform), and for SAP SuccessFactors Recruiting. See more information on IAS below.

Internal Employee Access and Content

Internal employees can access the career site from the Careers link in the main navigation menu, or they can access the company’s career site directly and log in as an employee.

A screenshot showing a company career site
A screenshot of SAP careers Web page showing an employee login link

After logging in using IAS single sign-on, three options appear under My Account:

  • View Profile
  • Employee Home
  • Log Out
A screenshot of a dropdown menu under My Account with the following options: View Profile, Employee Home, and Log Out

When using the Internal Career Site, customers have the ability to add employee-specific content to their career site. The CSB page components can be flagged as Internal, External, or both.

A screenshot showing options to select check boxes for Internal and External on the toolbar

The Subscribe component in CSB is specifically for external candidates, so the site may look like this for external candidates:

A screenshot of SAP careers page showing a subscription link

And the site geared for internal candidates may look like this:

A screenshot of SAP careers page for internal candidates

Internal candidates have access to internal job postings. Jobs will need to be posted internally for internal candidates to access them.

For customers who use employee referral, Refer a Friend to Job is now available on the internal career site. This functionality honors the existing employee referral configuration in Admin Center and works the exact same as the current Refer a Job to Friend functionality on the original internal career site.

A screenshot of the Refer a Friend form

SAP Cloud Platform Identity Authentication Service (IAS)

IAS is required so that an internal candidate can be identified as an employee and be able to access the elements of the site that are available to employees.

IAS must first be enabled and configured for the customer in SAP SuccessFactors Platform. The Platform setup for customer instances has been streamlined. Configuration is also required in Provisioning.

A SAML 2.0 identity provider for single sign-on helps in creating and managing identity information along with providing authentication services. Recruiting uses IAS for this purpose. The authentication single sign-on service of IAS helps candidates to navigate back and forth across the SAP SuccessFactors system and the Recruiting Career Site seamlessly, and allows them access to employee specific information, such as internal job postings.

After IAS has been configured the SAP SuccessFactors system (Platform), it must be followed with the Recruiting-specific configuration. The Recruiting integration with IAS is now available via the Upgrade Center. Please see the Setting up and Maintaining SAP SuccessFactors Recruiting guide on the SAP Help Portal for more information.

Check for Leading Practices in the Best Run Site

Business Example

Best Run wants to ensure that their career site follows general website leading practices and the recommendations for Career Site Builder sites.

ExerciseStart Exercise

Steps

  1. Open your Best Run site and look for the following:

  2. What options are available from the header?

    1. Are there links to content pages (About Us or similar)? How many are there? Were the content pages created in Career Site Builder, or are they external (hosted by the customer)? If created in CSB, which components are used?
    2. Are there links to category pages (Featured Jobs, Career Opportunities, or similar)? How many are there? Which components are used?

  3. On the home page, which components are used? Is the search bar and the option to Join the Talent Community (sometimes named Create a Job Alert) prominently located on that page?

  4. On the job map, which countries are included?

  5. On the search bar, which fields are available?

  6. Search for a job and notice which fields are represented on the search results page.

  7. Select a job to open the job description.

    1. Does it contain one or two columns?
    2. Does it contain an image or video?
    3. Which fields from the job requisition are represented on the job page?

  8. Does the site contain any video? Carousels?

  9. Are brands represented?

  10. Is the site localized into other languages?

  11. Does the footer contain Top Jobs and View All Jobs? Are social network links included in the footer?

Summary

  • Prerequisites include Candidate Account Simplification, Recruiter Single Sign-On, and Real Time Job Sync, a Career Site Builder site, Mobile Apply and ensuring that the SAP Cloud Platform Identity Authentication Service (IAS) is enabled for the SAP SuccessFactors system (Platform), and for SAP SuccessFactors Recruiting.
  • Internal employees access the career site via the Careers link or direct login with IAS single sign-on.
  • Page components can be flagged as Internal, External, or both to display employee-specific content and internal job postings.
  • IAS enables seamless navigation between SAP SuccessFactors and the Career Site, providing access to employee-specific information.
Learning
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