As we saw above, five standard statuses are displayed in Advanced Analytics reports. Although you will have many more candidate statuses in the SAP SuccessFactors Recruiting applicant tracking system (ATS), all are mapped to these statuses in Advanced Analytics:
- Apply Completed
- Qualified
- Interviewed
- Offer Made
- Hired
For example, if you use a Short List status in the ATS candidate status set (also called the "talent pipeline"), Short List will need to be mapped to the Qualified field in Advanced Analytics. Multiple candidate statuses can be mapped to one Advanced Analytics status, which is often the case for Interviewed and others.
One additional status, ATS Capture, is used to map statuses that you would like to remain hidden in Advanced Analytics reporting. All Not Hired and Withdrawn statuses are typically mapped to ATS Capture.
Some statuses will not be presented to be mapped for Advanced Analytics. For example, Forwarded and Invited to Apply statuses are not reported on in Advanced Analytics, and so are not mapped. A few other candidate statuses are also not presented to be mapped. Your implementation consultant has the full list.
Except for the exceptions listed above, all candidate statuses must be mapped. If a status is not mapped when the scheduled Recruiting integration is run, the sync will fail. The App Status Audit Trail Report, available from Admin Center→Report Center, can be run to ensure that all statuses are available to be mapped (excluding the exceptions).
Status Mappings only can be done when there is candidate data associated with each status on the Talent Pipeline in Recruiting (except for the exception statuses). You don’t need to have separate candidates residing in every status, but candidates need to have passed through every status in the system. You’ll need multiple candidates, because a single candidate can’t pass through all statuses. For example, a candidate who’s automatically disqualified can’t then be hired.
Some consultants simply wait for the hiring cycle to complete for a couple of positions on the Production system, so that every status will have had a candidate in it. That requires the consultant to remain on the project in order to finish configuring status mapping for Advanced Analytics. The other option is to create external test candidates in Production and move them through all of the possible candidate statuses in the Talent Pipeline, including the not hired statuses, so that the statuses can be mapped for Advanced Analytics.
Important:
When a change is made to your candidate statuses in the SAP SuccessFactors Recruiting ATS, the status mapping will need to be updated for Advanced Analytics. Remember that if a status is not mapped when the integration is run, the sync will fail. SAP Support can map over any new candidate statuses that you add after go-live. To change existing candidate status mappings, engage the Professional Services Advanced Analytics Team by contacting your SSEM (sales rep). Professional Services will purge and reload your Advanced Analytics status mappings.
During implementation, provide the email address of the person within your organization who should be notified if your candidate statuses change and need to be updated for Advanced Analytics. If an email is received, the contact person can reach out to Support or Professional Services to have the mapping updated.
