Managing Employee Records

Objective

After completing this lesson, you will be able to manage Employee Records.

Introduction to Self-Service Transactions

Maintaining employee records has never been easier with the easy-to-navigate People Profile. With the proper permission, anyone can find an employee’s profile using the universal Action Search. Using self-service tools, companies can empower employees, managers, and HR to manage employee records by initiating transactions directly in the People Profile interface.

Navigate to People Profile by searching for an employee in the action search

The latest People Profile displays employees' data in an organized manner through cards, each offering a summary of specific information. These cards are grouped into preset categories for easy navigation. You can access a detailed view of each piece of information from a card. Additionally, administrators have the ability to configure custom cards and organize them into custom categories.

In the People Profile, you can view and edit a person’s personal and employment information on one simple consolidated page.

Self-Service Transactions

To streamline HR processes, organizations should implement self-service tools that allow managers and employees to take direct action when needed. This ensures a smooth and timely handling of HR-related tasks.

Employees should be able to update their personal information, such as requesting leave or modifying personal details. Meanwhile, managers should oversee changes related to employment, compensation, and organizational data, such as creating new positions or handling promotions.

To maintain security and control, Role-Based Permissions should be used to define who can access and modify specific data. This ensures that employees and managers can only make changes relevant to their roles.

The HR Operations team plays a key role in reviewing and approving these changes. While employees and managers are responsible for keeping their data accurate, HR operations serves as a backup in case they are unable to make necessary updates. This approach promotes efficiency while maintaining oversight and support.

Elements of a Transaction

A transaction occurs when an employee, manager, or administrator makes a change to the employment or personal information of an employee’s record. For transactions involving Job and Compensation Information, event and event reasons are required.

  • Events and Event Reasons

    SAP SuccessFactors provides a predefined set of events that represent key job milestones throughout an employee's life cycle. These events help track important changes, such as hiring, promotions, or terminations. To offer more detail, companies can customize "event reasons," which act as subcategories of these standard events. For example, while the system includes a general "HIRE" event, an organization might create specific event reasons like "New Hire" for full-time employees and "Contract Onboarding Hire" for contractors. This customization allows businesses to better categorize for compliance and reporting.

  • Workflow

    An approval workflow can be initiated once a change is made to employee data. SAP SuccessFactors Employee Central allows your organization to create approval workflows and determine which transactions initiate workflows. Some organizations may have permissions and business rules to trigger approval workflows. These may affect employee transactions, such as pay increases, job changes, job information imports, compensation imports, pay component imports, leave requests, and bonuses.

    Your organization may choose different workflows for different transactions. The workflow is put in place to ensure everyone involved in the transaction knows that a change is occurring. Individuals involved in the workflow process are notified by email and system notification. The approvers can easily access the pending approvals from their SuccessFactors homepage.
  • Business Rules

    Business rules are used to add application logic to the system. Business rules are used in different scenarios across all SAP SuccessFactors solutions. In Employee Central, business rules are used to automate HR processes, such as workflow and event reason derivations, alert notifications, and many others.

Effective Dated Transactions

Effective-date creates a time slice while non-effective-date overwrites existing record.

HR data is classified as either effective-dated or non effective-dated data. This distinction determines the system behavior when initiating transactions. Changes made to effective-dated information create a historical row to the employee record; changes to non effective-dated information are overwritten.

The transactions initiated on effective-dated information need an effective date (also known as a Start Date). Which means that although you're entering the transaction today, you'll decide when you want the change to take effect (past, present, or future date).

Initiating Self-Service Transactions

Watch the video to know how different users can initiate and approve Employee Central transactions.

Employee Self-Service

Task 1: Initiate a Change of Address (Employee Self-Service)

Business Example

Employees can initiate simple changes to their record using employee self-service. In this exercise, you will practice the simple steps of updating the address information from the People Profile.

Steps

  1. Login to your SAP SuccessFactors instance and select View My Profile card from Quick Actions on the Home Page.

  2. Scroll to Personal InfoAddress Information. Select the pencil icon (edit) on the Home Address block.

  3. Use today’s date as the Effective Date.

  4. Select Add Home Address.

  5. Choose Home as Address Type.

  6. Enter a fictional home address.

  7. Select Save.

  8. A confirmation pop-up box will appear. Select Show workflow participants link that appears in confirmation pop-up box.

  9. An approver is located in a group called Talent Approval. Select Confirm.

Task 2: Approve a Request

Business Example

You receive an email notifying you that there is pending approval that requires your attention. Use the steps below to practice how you can approve requests.

Steps

  1. Log in to the SAP SuccessFactors instance.

  2. From the User Navigation menu, select Proxy Now.

  3. Enter Alex Anderson as the target user. This will redirect you to the approver’s homepage).

  4. In the Approvals section, select View All.

  5. Select the card that corresponds to the request you initiated. Select Approve.

  6. Become Self (exit from Proxy) and navigate back to your profile. Check if your employee record displays the correct address information.

Initiate Employment Change (Manager Self-Service)

Business Example

Managers are often initiating employment changes for their direct report. Use the steps below to practice how you can add job relationship for your employees using the People Profile.

Note

This exercise is a standalone activity and is not required for completing other hands-on exercises for this course.

Steps

  1. Log in to the SAP SuccessFactors instance.

  2. Proxy as Marcus Hoff.

  3. Select View My Profile from the Quick Actions cards in the Home Page.

  4. In the profile header, select the arrow beside Marcus Hoff's name and type your username to go to your profile.

  5. When you have your profile opened, go to Employment InformationJob Relationships . Click the pencil icon to start open and edit the block.

  6. Enter the current date as the effective date.

  7. Select Add.

  8. Choose HR Manager in the Relationship Type dropdown.

  9. Enter Nancy Nash in the Name field.

  10. Select Save.

Initiate Correction of Employee Records

Business Example

HR normally initiate employee changes to correct previously entered employee information. Use the steps below to practice how to initiate correction from Job Information history in the People Profile.

Note

This exercise is a standalone activity and is not required for completing other hands-on exercises for this course.

Steps

  1. Proxy as Nancy Nash.

  2. Go to View My Profile in the Quick Actions card in the Home Page.

  3. In the profile header, select the arrow beside Nancy Nash's name and type your username to go to your profile.

  4. When you have your profile opened, navigate to Employment InformationJob Information.

  5. Select the clock icon in the block. This opens the History window.

  6. Select Insert New Record . Pick today's date for the changes to take effect.

  7. For the Event , select Data Change .

  8. For the Event Reason, select Data Change.

  9. Enter these details:

    • Pay Grade:H-10
    • Regular/Temporary: Temporary
    • Employee Class: Trainee
  10. Select Save. Notice that it did not trigger a workflow.

Summary

  • To maintain security and control, Role-Based Permissions define who can access and modify specific data. This ensures that employees and managers can only make changes relevant to their roles.
  • SAP SuccessFactors provides a predefined set of events that represent key job milestones throughout an employee's life cycle.
  • An approval workflow can be initiated once a change is made to employee data.
  • In Employee Central, business rules are used to automate HR processes, such as workflow and event reason derivations, and alert notifications.