Creating Launcher Mini Menu

Objective

After completing this lesson, you will be able to create Mini Menus using Launchers.

Create a Mini Menu with a Launcher & Smart Walk-Thru

Recall from the SmartTips lesson that we learned how to create a Mini Menu using a SmartTip. In this lesson, we will learn how to create a Mini Menu using a Launcher and a Smart Walk-Thru.

Provide next steps to your users by attaching a Mini Menu to the end of a Smart Walk-Thru.

Watch the video to know more. Note that the video doesn't support audio.

Attaching a Mini Menu to the end of a Smart Walk-Thru allows additional branching options, as well as the opportunity to replace a standard success message with an actionable success Mini Menu.

How to Create a Smart Walk-Thru Mini Menu?

Please note, the steps do not cover how to create a Launcher or Smart Walk-Thru as this was covered in Builder I, but how to design a Launcher and Smart Walk-Thru to act as a Mini Menu.

Scenario

The Eddie's team would like to add a Mini Menu Launcher that launches a Popup Mini Menu to each product page in order to guide users to other WalkMe content if they need it.

They would like the Mini Menu to include links to the following previously built WalkMe content:

  • Contact Support Smart Walk-Thru
  • Shipping & Returns Resource
  • Store Policy Resource
  • FAQ Resource

The Launcher text should say Need Help? and should match the site's colors and style.

Step 1 - Create a Smart Walk-Thru and add a Popup step

We will create this Smart Walk-Thru with just a single Mini Menu Popup step which we will attach to a Launcher.

When adding a Mini Menu to the end of a Smart Walk-Thru, you can simply add a Popup Step to the end of an already built Smart Walk-Thru.

Image shows Mini Menu Popup
Step 2 - Add Text to the Popup step
  • Add a short title for your Mini Menu. For example, "Quick Links."
  • List the name of each WalkMe Solution you would like to link.
  • Highlight each and link to the WalkMe Solution.
Image showing - Add Text to the Popup step
Step 3 - Create the Launcher

On any product page, select the product title.

Choose a Launcher style created previously from the Gallery tab, or adjust the settings in the Design tab to match the Launcher color and style to the site.

Image showing Create the Launcher step.
Step 4 - Set the Launcher Action

In the Action tab, set the Launcher to play the Mini Menu Smart Walk-Thru that we created in step 1.

Image showing Set the Launcher Action step
Step 5 - Troubleshoot your Launcher (Part 1)

Scroll up and down on the page and notice how the Launcher appears overtop of the navigation menu at the top of the screen.

Switch to the Arrange tab and enable Arrange Layer Order (z-index).

In this case, just enabling is enough to fix the issue. But in other cases, you may need to make further adjustments to make sure that the Launcher appears on the correct layer of the screen.

Image showing Troubleshoot your Launcher step
Step 6 - Troubleshoot your Launcher (Part 2)

The Eddie's team wants the Launcher to appear on every product page, so let's preview the Launcher and navigate to a few different product pages.

We want to make sure that the Launcher appears consistently on each different product page.

After navigating to a few pages, we notice that it does not appear consistently or requires a page refresh to appear.

To fix this, in the Selected Element tab, enable Appears and disappears as a result of user action in the Element's Behavior section. This is because the element that the Launcher is attached to "appears and disappears" when the user moves between different product pages.

Image showing Troubleshoot your Launcher step
Step 7 - Test your Mini Menu

Use Preview Mode to test your Mini Menu. Click the Preview button at the bottom of the Editor. You'll want to make sure you're Previewing all the content associated with the Mini Menu. That includes the Launcher, Mini Menu Smart Walk-Thru, and Resources and other Smart Walk-Thrus linked to by the Mini Menu.

Once Preview mode has loaded, click the Launcher to test the Mini Menu functionality.

Make sure to click each link and make sure each link is working as expected.

Image showing Test your Mini Menu step
Summary
Congrats! You've created a Mini Menu using a Launcher & Smart Walk-Thru!

If you are creating this for a live environment, make sure to publish all the content associated with the Mini Menu (Launchers, Smart Walk-Thrus, Resources, Surveys, etc.) when you are ready to publish your Mini Menu.

Create a Mini Menu with a Launcher & ShoutOut

Utilizing a ShoutOut to create your Mini Menu is a great approach in regards to design, as you can quickly and easily use a theme from the ShoutOut Theme Gallery.

Attach a ShoutOut to a Launcher to create your Mini Menu.

Watch the video to know more. Note that the video doesn't support audio.

How to Create the ShoutOut Mini Menu?

Please note, the steps do not cover how to create a Launcher or ShoutOut as this was covered previously in Builder I, but how to design a Launcher and ShoutOut to act as a Mini Menu.

  1. Create a ShoutOut

    Choose a theme from the ShoutOut WalkMe Templates Gallery as a starting point for your ShoutOut.

  2. Add text to your ShoutOut
    • Add a short title to your Mini Menu. For example, "Account Page Help" or "Common Support Inquiries."
    • List the name of each WalkMe Solution you would like to link.
    • Highlight each and click Add Action to link to the WalkMe Solution.

    Watch the video to know more. Note that the video doesn't support audio.

  3. Customize the Launcher Design and link to the ShoutOut
    • Click Change Launcher.
    • Select the Customize tab in the upper right.
    • Select and Edit a previously made design, or create a new design by clicking Add New.

      We recommend using text such as "Need Account Help", or "Account Quick Links" to let the user know what this WalkMe element will help with.

    • In the Interaction tab of the Launcher, select Play ShoutOut from the Action drop-down, and select your Mini Menu ShoutOut.

    Watch the video to know more. Note that the video doesn't support audio.

  4. Test your Mini Menu

    We recommend using Preview Mode or a publishing to your Test environment to test your Mini Menu. If you are using Selective Preview Mode, ensure you are selecting all elements including the Launcher, ShoutOut and the linked WalkMe Solutions.

    Watch the video to know more. Note that the video doesn't support audio.

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