Enhancing Smart Walk-Thrus

1.

What is the purpose of the Split Flow Step?

Choose the correct answer.

Allows to create an alternate path in Smart Walk-Thru for users who need a different flow.

Can automate steps in a Smart Walk-Thru, such as clicking or filling in text.

Can redirect a user to the correct page or URL.

2.

Why is Microcopy important for Smart Walk-Thrus?

Choose the correct answer.

It enhances the visual appeal of the Smart Walk-Thru.

It causes users to engage with your content more effectively.

It shortens the length of the Smart Walk-Thru.

It increases the number of steps in the Smart Walk-Thru

3.

Why are Skippable Steps important?

Choose the correct answer.

To ensure the flow does not break.

To save time by not creating additional Split rules.

To prevent users from re-navigating to the account page.

All of the above.

4.

Which Action type automatically opens up the WalkMe Menu?

Choose the correct answer.

Open Menu

Refresh

Open ActionBot

Play ShoutOut

5.

What feature allows you to add additional words that users might utilize to search for your Smart Walk-Thru by name in the WalkMe Menu?

Choose the correct answer.

Split

Error Handling Group

Keywords

Auto-Step

6.

What feature utilizes the Rule Engine to provide more control and creativity over how the Smart Walk-Thru progresses to the next step?

Choose the correct answer.

Split

Error Handling Group

Custom Trigger

Auto-Step

7.

Why is it important to add Start Points to a Smart Walk-Thru? Select all that apply.

There are three correct answers.

To prevent the end user from running into issues with starting your Smart Walk-Thru

To prevent the user from being able to start anywhere in the process so that it is controlled.

To add a Start Point on the first step and then every other step after that.

To add a Start Point on the first step and then one for every new page/URL to navigate to.

8.

What feature allows your Smart Walk-Thru to show specific steps to a user if they make an error during a process?

Choose the correct answer.

Split

Error Handling Group

Auto-Step

Wait For

9.

True or False. The Goal for a Smart Walk-Thru is tracked 100% of the time on the application, no matter when a user activated the Smart Walk-Thru.

Choose the correct answer.

True

False

10.

What is Microcopy in the context of Smart Walk-Thrus?

Choose the correct answer.

The overall design and layout of the Smart Walk-Thru.

The visual elements such as icons and images.

The text that you put into your Smart Walk-Thru Steps, SmartTips, Launchers, and ShoutOuts.

The background color and font style.

Knowledge quiz

What is the purpose of the Split Flow Step?

Why is Microcopy important for Smart Walk-Thrus?

Why are Skippable Steps important?

Which Action type automatically opens up the WalkMe Menu?

What feature allows you to add additional words that users might utilize to search for your Smart Walk-Thru by name in the WalkMe Menu?

What feature utilizes the Rule Engine to provide more control and creativity over how the Smart Walk-Thru progresses to the next step?

Why is it important to add Start Points to a Smart Walk-Thru? Select all that apply.

What feature allows your Smart Walk-Thru to show specific steps to a user if they make an error during a process?

True or False. The Goal for a Smart Walk-Thru is tracked 100% of the time on the application, no matter when a user activated the Smart Walk-Thru.

What is Microcopy in the context of Smart Walk-Thrus?