Enhancing Smart Walk-Thrus

1.

Why are Skippable Steps important?

Choose the correct answer.

To ensure the flow does not break.

To save time by not creating additional Split rules.

To prevent users from re-navigating to the account page.

All of the above.

2.

Which feature provides your end users with an easier way to access your Smart Walk-Thrus?

Choose the correct answer.

Split

Error Handling Group

Initiators

Auto-Step

3.

Which Action type automatically opens up the WalkMe Menu?

Choose the correct answer.

Open Menu

Refresh

Open ActionBot

Play ShoutOut

4.

What feature allows you to add additional words that users might utilize to search for your Smart Walk-Thru by name in the WalkMe Menu?

Choose the correct answer.

Split

Error Handling Group

Keywords

Auto-Step

5.

What is the purpose of the Split Flow Step?

Choose the correct answer.

Allows to create an alternate path in Smart Walk-Thru for users who need a different flow.

Can automate steps in a Smart Walk-Thru, such as clicking or filling in text.

Can redirect a user to the correct page or URL.

6.

Why is it important to add Start Points to a Smart Walk-Thru? Select all that apply.

There are three correct answers.

To prevent the end user from running into issues with starting your Smart Walk-Thru

To prevent the user from being able to start anywhere in the process so that it is controlled.

To add a Start Point on the first step and then every other step after that.

To add a Start Point on the first step and then one for every new page/URL to navigate to.

7.

What is a Permalink used for in the context of Initiators?

Choose the correct answer.

To automatically open the WalkMe Menu.

To provide a link for users to start the Smart Walk-Thru.

To verify the Start Points are working.

To improve content maintenance.

8.

Why is Microcopy important for Smart Walk-Thrus?

Choose the correct answer.

It enhances the visual appeal of the Smart Walk-Thru.

It causes users to engage with your content more effectively.

It shortens the length of the Smart Walk-Thru.

It increases the number of steps in the Smart Walk-Thru

9.

What feature utilizes the Rule Engine to provide more control and creativity over how the Smart Walk-Thru progresses to the next step?

Choose the correct answer.

Split

Error Handling Group

Custom Trigger

Auto-Step

10.

When adding in Start Points, why are these important, and what is the recommended best practice for adding Start Points? Select all that apply.

There are two correct answers.

Add a Start Point on the first step and then every other step after that.

Do not add a Start Point on the first step and then one for every new page/URL to navigate to.

Prevents the end user from running into issues with starting your Smart Walk-Thru.

Prevents the user from being able to start anywhere in the process so that it is controlled.

Knowledge quiz

Why are Skippable Steps important?

Which feature provides your end users with an easier way to access your Smart Walk-Thrus?

Which Action type automatically opens up the WalkMe Menu?

What feature allows you to add additional words that users might utilize to search for your Smart Walk-Thru by name in the WalkMe Menu?

What is the purpose of the Split Flow Step?

Why is it important to add Start Points to a Smart Walk-Thru? Select all that apply.

What is a Permalink used for in the context of Initiators?

Why is Microcopy important for Smart Walk-Thrus?

What feature utilizes the Rule Engine to provide more control and creativity over how the Smart Walk-Thru progresses to the next step?

When adding in Start Points, why are these important, and what is the recommended best practice for adding Start Points? Select all that apply.