Getting started with WalkMe Analytics

1.

What attributes are collected by default by WalkMe Insights for jQuery Selectors?

Choose the correct answer.

class, id, href

class, id, href, name, role, src, type

class, id, name

class, id, src

2.

If users are not finding the correct resource in the Menu, what can you do to improve this?

Choose the correct answer.

Remove unnecessary steps.

Add keywords to your WalkMe content or change the title.

Access the Smart Walk-Thru Steps Analysis.

Check the Auto Play rules for ShoutOuts.

3.

How do you add additional attributes for Insights jQuery Selectors?

Choose the correct answer.

By accessing the Dashboard settings.

By editing the Tracked Event settings.

By going to Settings, then Environment Settings, and Collection Enablement.

By publishing changes directly in the Editor.

4.

If you notice a high drop-off rate following a Wait For step in your Smart Walk-Thru Analytics, what should you do to improve this?

Choose the correct answer.

Remove unnecessary steps.

Adjust the rules to make sure users can progress.

Update the Launcher text.

Create more entry points to your content.

5.

How can you identify a Page View in a Custom Tracked Event?

Choose the correct answer.

By using a domain.

By using the full URL.

By using a path.

All of the above

6.

When creating an Engaged Element, why is it important to set a specific page for the element?

Choose the correct answer.

To obtain data from all pages of the site.

To limit the number of Tracked Events.

To provide context and limit the number of Engaged Elements in the All Site Pages category.

To ensure optimal site performance.

7.

Which interaction types can be tracked for an Engaged Element?

Choose the correct answer.

Click, Hover, Input

Click, Hover, Input, Visible

Click, Input, Visible

Click, Hover, Visible

8.

How can you verify that DXA events are being sent to WalkMe?

Choose the correct answer.

By checking the error logs.

By performing a click and verifying a "tell" event in the Network tab of developer tools.

By reviewing the Goal Completion Dashboard.

By accessing the Smart Walk-Thru Steps Analysis.

9.

Which part of the Smart Walk-Thru Analytics can help you identify where users are dropping off in a Smart Walk-Thru?

Choose the correct answer.

Goal Completion Dashboard

Smart Walk-Thru Steps Analysis

Engaged Elements Dashboard

Menu & Search Dashboard

10.

Where can you find common search terms entered by users into the Menu in WalkMe Insights?

Choose the correct answer.

In the Smart Walk-Thru Dashboard

In the Menu & Search Dashboard

In the Engaged Elements Dashboard

In the Digital Experience Analytics Dashboard

Knowledge quiz

What attributes are collected by default by WalkMe Insights for jQuery Selectors?

If users are not finding the correct resource in the Menu, what can you do to improve this?

How do you add additional attributes for Insights jQuery Selectors?

If you notice a high drop-off rate following a Wait For step in your Smart Walk-Thru Analytics, what should you do to improve this?

How can you identify a Page View in a Custom Tracked Event?

When creating an Engaged Element, why is it important to set a specific page for the element?

Which interaction types can be tracked for an Engaged Element?

How can you verify that DXA events are being sent to WalkMe?

Which part of the Smart Walk-Thru Analytics can help you identify where users are dropping off in a Smart Walk-Thru?

Where can you find common search terms entered by users into the Menu in WalkMe Insights?