Getting started with WalkMe Analytics

1.

How can you verify that DXA events are being sent to WalkMe?

Choose the correct answer.

By checking the error logs.

By performing a click and verifying a "tell" event in the Network tab of developer tools.

By reviewing the Goal Completion Dashboard.

By accessing the Smart Walk-Thru Steps Analysis.

2.

What is the first step in testing the accuracy of a Tracked Event’s Element Selector?

Choose the correct answer.

Perform a click and check the results.

Gather the Element's Selector.

Separately identify and test the element.

Publish changes to the environment

3.

When creating an Engaged Element, why is it important to set a specific page for the element?

Choose the correct answer.

To obtain data from all pages of the site.

To limit the number of Tracked Events.

To provide context and limit the number of Engaged Elements in the All Site Pages category.

To ensure optimal site performance.

4.

Where can you find common search terms entered by users into the Menu in WalkMe Insights?

Choose the correct answer.

In the Smart Walk-Thru Dashboard

In the Menu & Search Dashboard

In the Engaged Elements Dashboard

In the Digital Experience Analytics Dashboard

5.

How do you add additional attributes for Insights jQuery Selectors?

Choose the correct answer.

By accessing the Dashboard settings.

By editing the Tracked Event settings.

By going to Settings, then Environment Settings, and Collection Enablement.

By publishing changes directly in the Editor.

6.

What should you do if a "tell" event is not being sent upon each click?

Choose the correct answer.

Check the Smart Walk-Thru Steps Analysis.

Review the visibility settings of the element.

Ensure that data collection is enabled.

Update the Launcher text.

7.

If users are not finding the correct resource in the Menu, what can you do to improve this?

Choose the correct answer.

Remove unnecessary steps.

Add keywords to your WalkMe content or change the title.

Access the Smart Walk-Thru Steps Analysis.

Check the Auto Play rules for ShoutOuts.

8.

Which interaction types can be tracked for an Engaged Element?

Choose the correct answer.

Click, Hover, Input

Click, Hover, Input, Visible

Click, Input, Visible

Click, Hover, Visible

9.

Which of the following is an optional step when creating a Custom Tracked Event?

Choose the correct answer.

Naming the event.

Selecting the event definition.

Adding properties to the event.

Saving the event.

10.

If you notice a high drop-off rate following a Wait For step in your Smart Walk-Thru Analytics, what should you do to improve this?

Choose the correct answer.

Remove unnecessary steps.

Adjust the rules to make sure users can progress.

Update the Launcher text.

Create more entry points to your content.

Knowledge quiz

How can you verify that DXA events are being sent to WalkMe?

What is the first step in testing the accuracy of a Tracked Event’s Element Selector?

When creating an Engaged Element, why is it important to set a specific page for the element?

Where can you find common search terms entered by users into the Menu in WalkMe Insights?

How do you add additional attributes for Insights jQuery Selectors?

What should you do if a "tell" event is not being sent upon each click?

If users are not finding the correct resource in the Menu, what can you do to improve this?

Which interaction types can be tracked for an Engaged Element?

Which of the following is an optional step when creating a Custom Tracked Event?

If you notice a high drop-off rate following a Wait For step in your Smart Walk-Thru Analytics, what should you do to improve this?