Classifying Target Groups and SAP User Roles

The success of a football club relies not only on the talent of its players, but also on the collaboration between the club management, the coaching team, the players and even more parties. These groups are responsible for the fulfillment of the club's visions. As team management involves coordinating and organizing various aspects of the team's operations, it´s crucial that all stakeholders including the named internals like club owners, team managers, players, coaches, but also externals like player parents work together harmoniously towards achieving common goals.

Let's take a closer look at the mentioned groups and their roles in team management:

The club management plays a crucial role in setting the overall direction and vision for the team. They are responsible for creating a strategic plan that includes the club's long-term goals, financial considerations, and infrastructure development. Their focus is on ensuring the success of the team while maximizing financial and organizational returns and making operations as efficient as possible. By providing the necessary resources and support, they lay the foundation for a successful team management process, handling everything from contract management to financial planning, as well as overseeing sponsorship and marketing activities.

Team managers are the backbone of any team, overseeing the team’s operations and schedules. Organizing and managing players, coaches, and resources is critical to ensuring the smooth running of day-to-day activities. All relevant information must be centrally managed and important details stored securely. This includes player registration, data management related to injuries, and the scheduling of training sessions and matches.

Comprising head coaches, assistant coaches, and specialized trainers, they are responsible for designing and implementing training programs that maximize each player's potential. The coaching staff analyzes the strengths and weaknesses of the squad, formulates effective training strategies, and develops individual development plans. Team tactics, as well as individual skills and progress, must be regularly analyzed to improve performance. This data is collected, analyzed, visualized, and interpreted. Coaches offer guidance, motivation, and tactical insights to enhance both the abilities and overall performance of the players. With their expertise, they play a vital role in shaping the team’s identity and achieving the club's goals.

Players are the heart and soul of the club, embodying its values and goals. They take responsibility for their own development, working to improve their skills, physical fitness, and tactical understanding. Off the field, they need to be well-supported to focus entirely on their performance. They should have access to tools such as schedules, medical care, communication channels, and contacts to help them stay focused and deliver their best. Players’ commitment and performance on the field not only contribute to the club's success but also inspire the fans.

Parents of youth players can view the performance data of their kids in real-time, including game statistics, training schedules, and injury reports. This helps them gain a better understanding of their child's current situation and make informed decisions about how best to support them. Additionally, they can communicate with the coaching staff and other parents, allowing them to actively engage in their child’s athletic journey and provide optimal support.

In summary, the team management process within a football club is a collaborative effort involving club management, the coaching staff, players, and external stakeholders such as parents in the youth sector. Each group plays an independent yet interconnected role in pursuing the club’s vision, working together as a unified entity responsible for the team's success.

For the various target groups in SAP Sports One that we have already encountered, there are different roles, permissions, and areas of responsibility that grant users varying levels of access to functions and features within the software. Managing these role and permission assignments allows team and user administration to be set up in a way that ensures each user can access the functions relevant to them.

If you have the required role and the permissions, you can manage roles and permissions in SAP Sports One at Users in the Administration section.

Here, select the user to whom you would like to assign a new role or permissions. To do this, use the search bar or the advanced filter option. Once you have found the respective user, choose the ellipsis (…).

In Roles, you are now able to assign a new role to this user. This new role will be used for the whole SAP Sports One system. Depending on the selection, the roles are already linked to specific authorizations. For example, a person with the role of a Coach can access the training catalog, but not the medical catalog.

Depending on the role assigned, it is possible that different authorizations are needed. These additional authorizations can be assigned via the permissions of the respective club areas. Read and write permissions can be granted for each functional area of SAP Sports One. In addition, a distinction can be made between the authorizations for each team within the club.

However, in SAP Sports One, you can assign permissions in even greater detail. Permissions for specific data entries can also be managed at object level. To facilitate this, users can be assigned to so-called Person Groups. The concept and use of person groups are covered in the lesson Person Groups.

We will focus on the relevant target groups for team management and all relevant permissions in this course, too.