Discovering Company Administration
Managing the Processor Queues
Maintaining the AP Dashboard
Introducing Company Tools
Maintaining Expense Types and Account Codes
Creating Audit Rules
Customizing Capture Processing
Maintaining Delegate Configuration
Configuring Email Reminders
Configuring List Management
Maintaining Workflows
Maintaining Routing Configuration
Configuring Purchase Order
Introducing Shared Administrative Settings
Maintaining Purchase Request and Invoice Specific Settings
Creating Test Users
Maintaining Cognos Settings
Maintaining Training Documentation

Creating Administrative Contacts

Objective

After completing this lesson, you will be able to manage administrative contact information.

Administrative Contact Information Overview

The Contacts tab is where you can add company-specific contact(s) that users will see and use for training questions. The Training Administrator role gives you access to this section.

The image displays a Training Configuration page with the Contacts tab highlighted. Buttons show New, Modify, and Remove. A table lists Display Order, Title/Name, Phone, and Email Address. One contact appears: Ted Trainer with phone 797-222-3333 and email training@concur.com.

Create Administrative Contacts

To create administrative contacts:

Steps

  1. From the Training Configuration page, select the Contacts tab.

    The image displays a Training Configuration page with the Contacts tab highlighted. Buttons show New, Modify, and Remove. A table lists Display Order, Title/Name, Phone, and Email Address. One contact appears: Ted Trainer with phone 797-222-3333 and email training@concur.com.
  2. Select New, enter all required fields, and select Save when complete.

    The image displays a Training Configuration page with tabs for Simulation Resources, Document Resources, Mobile Resources, Contacts, and Alternate URL. A highlighted pop-up labeled Training Contact appears in the center and shows fields for Title/Name, Phone, and Email Address, plus Save and Cancel buttons. Behind the pop-up, the contact list shows Ted Trainer with phone 797-222-3333 and email training@concur.com, with New, Modify, and Remove buttons above the list.