Reviewing Supplier Email Administration

Objective

After completing this lesson, you will be able to configure and review supplier emails.

Supplier Email Administration Overview

You use the Capture Processing Admin tool to prepare Capture Processing. On the Supplier Email Administration tab, you can configure how Concur Invoice responds to supplier emails. For example, you can configure Concur Invoice to block or not respond to supplier emails.

Screenshot of the Capture Processing Admin interface showing a list of email addresses, with columns for Block incoming emails (all set to No) and Send Email Acknowledgement (all set to Yes). There are Search and Edit Email buttons, and a tab for Other Settings is selected.

Configure Invoice Capture Supplier Email

To edit a supplier email address:

Steps

  1. Navigate to Home >Invoice and select the Invoice Capture subtab.

    Screenshot of the SAP Concur Invoice Manager dashboard showing active invoices with counts for unverified, unassigned, unsubmitted, and unapproved invoices. The Invoice Capture tab is highlighted in the top menu. My Tasks sections for Invoices and Back Office are also shown with task links and counts.

  2. In the Search field, enter the supplier email address and then select Search.

    Screenshot of the Capture Processing Admin page, showing a search bar with rick typed in, a Search button highlighted, and a table of email addresses with columns for blocking incoming emails and sending email acknowledgements. The Other Settings tab and Edit Email button are also visible.

  3. Select the supplier email address and then select Edit Email.

    Screenshot of the Capture Processing Admin page with the search term rick entered. The result shows one email address (Upload_ricks@p0...) with No for blocking incoming emails and Yes for sending email acknowledgement. The Edit Email button is highlighted.

  4. Update the Block Incoming Emails and Send Email Acknowledgement settings as required and then select Save.

    Screenshot of the Edit Email window showing editable fields for an email address, drop-down menus for Block incoming emails (set to No) and Send Email Acknowledgement (set to Yes”), and Save and Cancel buttons at the bottom. The Save button is highlighted.

Configure Invoice Capture Email Acknowledgement

To edit supplier email acknowledgement settings:

Steps

  1. Navigate to Home > Invoice and select the Invoice Capture subtab.

    Screenshot of the SAP Concur Invoice Manager dashboard, showing counts for unverified capture, unassigned invoices, unsubmitted invoices, and unapproved invoices. The Invoice Capture tab is highlighted in the top menu. My Tasks sections for Invoices and Back Office are visible with task links and numbers.

  2. In the Global Email Acknowledgement field, select Turn Off (no supplier will receive a response from Concur Invoice) or By Email (all suppliers will receive a response from Concur Invoice)

    Screenshot of the Capture Processing Admin page, displaying a list of email addresses with options for blocking incoming emails and sending acknowledgements. The Global Email Acknowledgement dropdown menu is highlighted, showing options Turn Off and By Email.

Reference

For more detailed information, review the Concur Invoice: Capture Processing (Client-Managed) Admin Guides, found on the SAP Help Portal.

Learning

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