Manage Suggested Roles
Future roles are automatically suggested to employees based on a set of criteria that can be adjusted using Manage Suggested Roles. Role recommendations are given in the following Career Development Planning areas:
- Latest Career Worksheet
- "Personalized path" roles on the Career Paths tab of the Explore Recommended Roles page in Growth Portfolio.
- Top Matches section on the Recommended Roles tab of the Explore Recommended Roles page in Growth Portfolio.
- Opportunity Marketplace when Suggested Roles is the role recommendation source:
- Explore Career Options section.
- Recommended for You section in the Home tab of the SAP SuccessFactors app in Microsoft Teams.
- Suggested Roles in Legacy Career Worksheet.
The system uses an algorithm to produce the list of suggested roles and calculates a score (0-1) for the role based on the following criteria:
Suggested Roles Scoring
| Criteria | Description | Scoring |
|---|---|---|
| Proximity of role in Career Path - 20% default weight | The distance between roles in the Career Path calculates the score. | The further the role is on the Career Path from the employee's current role, the lower its assigned score. 1/(distance between the current role and the lead-to role in terms of number of career path nodes). For example, the score for the immediate next role along the career path is 1; the score for the role after the next one is 0.5. |
| Attributes associated with role - 40% default weight | The system uses the Career Worksheet readiness calculation to compute an attribute match score. The score compares the employee's attribute rating with the expected rating for the role. | For example, if the readiness is 40%, the score is then 0.4. |
| Common Job Family - 20% default weight | Roles in the same family as the employee's current role are given a higher score. | The score is determined according to whether a role belongs to the same job family of the employee's current role: 1: Same job family 0: Different job families |
| Popularity of the role within team - 10% default weight | The more popular a role is in the employee's team, that is among those employees sharing the same manager, the higher the peer score. | The score is calculated with the formula: the number of peers who have a particular role as their target role/the number of peers. |
Each of these criteria is then multiplied with the configured weight to calculate a final score for each of the considered roles. The roles are then ranked from the highest score to lowest and displayed on the Suggested Roles tab. Users who have the Career Worksheet Suggested Roles Access Permission can access the tab.
Suggested Roles are used within the Career Worksheet, and in Opportunity Marketplace when it's listed as the role recommendation source.
Suggested Roles Filters
To allow users to filter out roles that are not aligned with their career interests, you can introduce the following filters on the Suggested Roles tab in Career Worksheet:
- Competencies
- Job Families
- Relevant Industries
The list of suggested roles is determined based on the range of defined algorithm criteria and weighting. With the filters, users can narrow down the suggested roles to those belonging to certain attributes, job families, or industries. Nevertheless, in some circumstances, applying such filters may not influence the content and order of the list. For example, you have adopted one criterion (Job Family) for the algorithm, and the employee can use the Job Families filter to look for roles that belong to the same job family of their current role. In such cases, the list of the suggested roles won’t change after the filtering.
Excluding Lower Pay Grade Roles
The Career Worksheet template can be configured to exclude job roles with lower pay grades than users' current roles from role recommendations. The following requirements are necessary to enable this feature:
- The MDF foundation object Job Classification is used to set up the job structure of the organization. The foundation object Pay Grade is correctly configured to reflect job hierarchy.
- Job roles are associated with Job Classification through Job Code in Manage Job Profile Content.
The Pay Grade value of each Job Classification record that associates with job roles through Job Code is compared, to make sure that users only receive recommended roles that are equal to or higher than their current roles in terms of pay grades. The new logic applies to the role recommendations in all areas in which role recommendations are given.
For Career Paths, these roles are always included in recommendations (even though their pay grades are lower): next roles for the current role; peer roles for the current role; and next roles for the peer roles.
Lower pay grade roles are excluded by adding a new switch to the default Career Worksheet Template XML:
1<switch for="filter-low-level-roles-by-pay-grade" value="on" />Note
If you don't have access to Provisioning, contact your implementation partner or Professional Services. For any non-implementation tasks, contact Technical Support.