Managing Continuous Feedback Activities

Objective

After completing this lesson, you will be able to navigate the Continuous Feedback interface.

Continuous Feedback

With the latest version of Continuous Performance Management (CPM), a new version of Continuous Feedback can be enabled and will be available in the Main Navigation Menu.

Continuous Feedback displays Feedback Received, Feedback Given, and Requests Sent. Several filtering capabilities are included to identify feedback more efficiently.

Users can drill down into feedback received and link it to an activity.

This screenshot shows the Feedback view in CPM, with the Continuous Feedback option highlighted.

Request Feedback / Give Feedback can be sent to several people simultaneously.

A more comprehensive interface includes the option to add a Feedback Topic and a set of questions that can be edited before sending to specify more details to the request.

Requesting and giving feedback can also be done from the Home page by selecting the corresponding Quick Action.

This screenshot shows the Quick Actions view on the Home Page.
This screenshot shows the 'Request Feedback' User Interface (UI)

The Requests Sent tab includes all requests displayed by status (Request Pending, Feedback Received, Request Declined), including the date and the option to drill down into further details.

Access to the profile card is possible to navigate into the Live Profile.

Example view of profile cards on the Requests Sent tab.

Deletion of Continuous Feedback

Administrators can permanently delete feedback that is unsolicited or irrelevant feedback received by others.

The administrator cannot view the feedback content. Feedback to be removed can be searched by receiver name, giver name, topic, or a specific date range.

Deletion of the feedback by the administrator will be permanent and cannot be restored.

This screenshot shows as example of the Delete Continuous Feedback page in Admin Center.

Summary

  • Continuous Feedback displays Feedback Received, Feedback Given, and Requests Sent. Several filtering capabilities are included to identify feedback more efficiently.
  • Administrators can permanently delete feedback that is unsolicited or irrelevant feedback received by others.