Completing the Initial Setup of the Recruiting System

Enabling Mobile Apply

Objective

After completing this lesson, you will be able to enable Mobile Apply.

Mobile Apply

Enabling Mobile Apply is required for sites built with Career Site Builder. Mobile Apply supports the ability to search for jobs, create and manage a profile, and complete the job application process using mobile devices such as a smartphone or a tablet.

To enable Mobile Apply, on the Admin Center Manage Recruiting Sites page, select the Enable V12 External Career Site, Enable Mobile Apply, Enable Upload of documents from Dropbox and Enable Upload of documents from Google Drive checkboxes.

When Mobile Apply is enabled, the candidate profile and application are consolidated into a single page. In the figure below, the Job-Specific Information banner contains the application questions.

In this figure, also notice that the header and footer appear on the page. When Mobile Apply is enabled, the career site wrapper "wraps" the candidate profile and application screens with the header and footer, which provides a consistent look, feel, and branding across multiple pages for candidates.

Candidate Profile and Application are Consolidated on One Page for Mobile Apply.

Account Creation

When the candidate chooses Apply Now in the career site, they are directed to the Sign In page.

A Career Opportunities:Sign in page with fields for E-mail Address and Password, and a Create an account link highlighted.

More information about candidate flow includes the following:

  • If the candidate does not already have an account, they complete the Create an Account page. This begins the candidate’s profile in SAP SuccessFactors Recruiting.

  • Candidates can create an account without applying for a job.

  • Note that additional fields cannot be added to the Create an Account page, nor can fields be reordered. The fields shown within the boxes in the Candidate Flow: Create an Account figure, were added automatically when the Data Privacy Consent Statement was enabled.

    A Career Opportunities: Create an account page with various fields. Country/Region of Residence dropdown list, Make My Profile Visible options, and Terms of Use highlighted.

  • Creating an account is the same as "joining the Talent Community." They will begin receiving job alert emails.

  • Job alerts are added automatically, depending on where the candidate has navigated. For example, if a candidate is on the Engineering jobs page when they apply, they will receive alerts related to that type of position.

Email Verification Options

Customers have options when using email verification:

  • Use email verification with a one-time password. This feature is enabled by default if Use email as external applicant user ID option is enabled in Provisioning.

    • When an external candidate creates an account from the career site, an email with a one-time password (OTP) is sent to the provided email address. The candidate must then enter the valid OTP on the Create an Account page to continue with account creation.
    • The feature can be disabled using a switch under Admin Center→Manage Recruiting Settings. The default email content can also be modified.

  • Enable email verification functionality with a Recruiting Email Trigger.

    • This option is enabled from Admin Center→Recruiting Email Triggers - Career Site E-Mail Notification.
    • In this case, the candidate is first prompted to verify their email address through a link that they receive through email. However, a one-time password is not provided or required.
    • However, if email verification with a one-time password is enabled, this option is ignored.

Candidate Profile

Choosing View Profile from the Career Site Builder career site opens the candidate profile. Candidates can access Jobs Applied and Saved Applications through the profile.

Choosing View Profile from the Career Site Builder career site to open the candidate profile.
On the Candidate Profile, expand the Jobs Applied portlet. The example shows two jobs, one with the In progress status and the other with the Application Received status.

Social Apply

When a candidate selects the Start apply with LinkedIn option, some fields on the candidate profile are automatically completed with information from the candidate’s LinkedIn profile, which makes the application process faster and easier for the candidate.

When LinkedIn is enabled from CSB→Tools→Social Apply, it will not display on the career site until the customer establishes a contract with LinkedIn and additional configuration is completed in SAP SuccessFactors. See the Recruiting guide for more information.

If your customer does not take advantage of Apply with LinkedIn, recommend the use of resume parsing so that fields from the uploaded resume populate fields on the profile/application.

Both features can be enabled (and, in fact, the Admin Center mapping is the same), but your customer needs to decide on the candidate experience they wish to provide. For example, if both are enabled, they can make resume uploading optional for the candidate. But be aware that if a candidate begins their application using Apply with LinkedIn and they upload a resume, then the resume parsing functionality overrides all details from the candidate’s LinkedIn profile.

The LinkedIn button is disabled.
The Apply now dropdown list with a Start apply with LinkedIn and Apply Now options available.

Enable Mobile Apply

This video provides a demonstration of how to enable Mobile Apply.

Business Example

You need to enable and test Mobile Apply.

Task 1: Enable Mobile Apply in Admin Center

Steps

  1. Log in to your SAP SuccessFactors Human Capital Management (HCM) instance as the admin.

  2. Navigate to the Admin Center.

  3. Use the Action search to navigate to Recruiting→Manage Recruiting Sites and ensure that the following fields are enabled:

    • Enable V12 External Career Site

    • Enable Mobile Apply

  4. The following fields may also be enabled. Select the first two fields: Dropbox and Google Drive.

    • Enable Upload of documents from Dropbox.

    • Enable Upload of documents from Google Drive.

    • Show only Required Fields in Mobile Applications (to keep the list of fields short for mobile users). Do not select this option for class.

Task 2: Test Mobile Apply

Steps

  1. Open your Best Run site by using Preview or by selecting the quick link in Command Center or the go link next to the Site URL from CSB→Settings→Site Configuration→Site Information.

  2. Select View Profile to ensure that you’re not already logged in as a user. If you are, click Sign Out.

  3. Navigate to an open position, from Career Opportunities in the header, for example.

  4. Select Apply Now.

  5. Under Not a registered user yet? choose Create an account.

  6. Complete the Create an Account page: Email Address, Password, First Name, and Last Name. Also select Country, visibility settings, and notification options, and accept the data privacy statement. (Remember that each candidate you create must have a unique email address.)

  7. Select Create an Account.

  8. You will be directed to a one-page candidate profile/application. If desired, resize your browser window to the approximate dimensions of a mobile device before completing.

  9. Complete the required fields. Note that uploading a resume is required. The application questions are under the banner Job-Specific information. When complete, choose Apply.

  10. You will receive the message Your application has been sent. Thank you.

  11. Select View Profile and notice the information that was saved.

  12. To confirm that the application was received, log in to SAP SuccessFactors Human Experience Management (HCM) as the recruiter, Paula Price, and navigate to Recruiting.

  13. From the Job Requisitions page, locate the job and view the Candidate Workbench. Your candidate will appear in the New Applicant (Default) status.

  14. Move the new candidate to the next status on the Talent Pipeline: Recruiter Review.

Summary

  • Mobile Apply (required for Career Site Builder sites) lets candidates search jobs, create/manage a profile, and complete applications on mobile devices; it also consolidates the profile and application into a single page with job-specific questions shown in a banner.
  • When enabled, the career site wrapper adds the site’s header and footer around profile/application pages, ensuring consistent branding; clicking Apply Now routes candidates to Sign In.
  • New candidates can create an account (which starts their SAP SuccessFactors Recruiting profile) even without applying; the Create an Account page has a fixed field layout (no adding/reordering), and Data Privacy Consent can automatically add required fields.
  • Creating an account is equivalent to joining the Talent Community, triggering job alert emails that are automatically aligned to where the candidate browses.
Learning

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