Introducing WalkMe Environment and Apps

Strategizing with WalkMe

Creating Logic with Condition Builder

Using SmartTips

Using Smart Walk-Thrus

Managing Smart Walk-Thru Flow Steps

Configuring Resources

Exploring Shuttles

Managing Onboarding Tasks

Implementing Entry Points & Menu

Creating Launchers

Designing ShoutOuts

Implementing Segmentation

Previewing & Publishing Content

Troubleshooting Content Issues

Knowledge quiz

It's time to put what you've learned to the test, get 4 right to pass this unit.

Choose the correct answer.

Goals provide a clear pathway for users to follow and ensure they understand the product features thoroughly.

Goals help determine whether a Smart Walk-Thru is successful in assisting users to complete a process.

Goals allow users to personalize their experience during the Smart Walk-Thru by choosing which steps they want to follow.

Choose the correct answer.

Any step can be a starting point based on wherever the user is

Smart Walk-Thru will start at the point the users starts the Smart Walk-Thru

First step is default starting point if there are no start points defined

Choose the correct answer.

1 Step can contain multiple Smart WalkThrus

1 Step can contain one Smart WalkThrus

1 Smart WalkThru can contain multiple steps

Steps and SmartWalk Thrus are not related

There are three correct answers.

If the user is able to complete a process

Any friction points for the user in completing the process

If the Smart WalkThru was helpful or not to user

If the user has any feedback on the user interface of the screens

Choose the correct answer.

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